FRONT DESK MANAGER at HOTEL HABITUEL Published: 22/10/2018 http://www.hotelhabituel.fr

Description

Greet clients as soon as they arrive and connect them with the appropriate party
Answer the phone in a timely manner and direct calls to the correct offices
Create and manage both digital and hardcopy filing systems for all partners
Make travel arrangements and schedule meetings based on all partners’ itineraries
Deal with bookings by phone, e-mail, letter, fax or face-to-face
Complete procedures when Guests arrive and leave
Prepare bills and take payments
Take and pass on messages to Guests
Deal with special requests from Guests
Answer questions about what the hotel offers and the surrounding area
Deal with complaints or problems
Answer telephone calls and take messages or forward calls
Schedule and confirm appointments and maintain event calendars
Check visitors in and direct or escort them to specific destinations
Inform other employees of visitors’ arrivals or cancellations
Enter customer data and send correspondence
Copy, file and maintain paper or electronic documents and records
Handle incoming and outgoing mail
Receptionist top skills & proficiencies:
Customer Service
Overachieving Attitude
Work Ethic
Verbal and Written Communication
Friendly
Professional
Adaptable
Patience
Problem Solving Skills
Accuracy and Attention to Detail
Integrity
Interpersonal Skills
Telephone Skills
Microsoft Office Skills
Listening
Professionalism
Customer Focus
Organization
Handle Pressure
Supply Management
Apply
Introduce yourself and show the employer why this job should be yours.
 upload file ... Limit reached, delete at least one file below to add more.  


PDF only.
 upload file ... Limit reached, delete at least one file below to add more.  


Upload a photo of yourself. Not required but always a nice touch!